Dear Cardmarket users,
We have recently identified malicious user accounts that have exploited the Cardmarket messaging system to send phishing messages. These messages falsely claim to be from a "Cardmarket Tech Support bot" and request sensitive personal information from users, like banking details.
Please be aware that Cardmarket does not operate a tech support bot and will never request personal or financial information through private messages.
If you receive any suspicious messages, do not respond or share any personal details. Instead, report them immediately to our customer support team so we can take appropriate action. We also want to remind users that two-factor authentication is the best way to protect your account from malicious actors.
Your security is our top priority — thank you for staying vigilant.
Your Cardmarket Team